Privacy Policy

last updated january 13, 2025 this privacy notice for bitscheme llc ( " we ," " us ," or " our " ), describes how and why we might collect, store, use, and/or share ( " process " ) your information when you use our services ( " services " ), such as when you visit our website at https //www ridealert co https //www ridealert co , or any website of ours that links to this privacy notice download and use our mobile application ride alert engage with us in other related ways, including any sales, marketing, support, or events questions or concerns? reading this privacy notice will help you understand your privacy rights and choices if you do not agree with our policies and practices, please do not use our services if you still have any questions or concerns, please contact us at privacy\@ridealert co summary of key points this summary provides key points from our privacy notice, but you can find out more details about any of these topics by clicking the link following each key point or by using the table of contents to find the section you are looking for what personal information do we process? when you visit, use, or navigate our services, we may process personal information depending on how you interact with us and the services, the choices you make, and the products and features you use learn more about personal information you disclose to us do we process any sensitive personal information? we do not process sensitive personal information do we receive any information from third parties? we do not receive any information from third parties how do we process your information? we process your information to provide, improve, and administer our services, communicate with you, for security and fraud prevention, and to comply with law we may also process your information for other purposes with your consent we process your information only when we have a valid legal reason to do so learn more about how we process your information in what situations and with which parties do we share personal information? we may share information in specific situations and with specific third parties learn more about when and with whom we share your personal information how do we keep your information safe? we have organizational and technical processes and procedures in place to protect your personal information however, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information what are your rights? depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information learn more about your privacy rights how do you exercise your rights? the easiest way to exercise your rights is by visiting https //ridealert link/support , or by contacting us we will consider and act upon any request in accordance with applicable data protection laws what information do we collect? personal information you disclose to us in short we collect personal information that you provide to us we collect personal information that you voluntarily provide to us when you register on the services, express an interest in obtaining information about us or our products and services, when you participate in activities on the services, or otherwise when you contact us personal information provided by you the personal information that we collect depends on the context of your interactions with us and the services, the choices you make, and the products and features you use the personal information we collect may include the following names email addresses bio locality sensitive information we do not process sensitive information application data if you use our application(s), we also may collect the following information if you choose to provide us with access or permission geolocation information we may request access or permission to track location based information from your mobile device, either continuously or while you are using our mobile application(s), to provide certain location based services if you wish to change our access or permissions, you may do so in your device's settings mobile device data we automatically collect device information (such as your mobile device id, model, and manufacturer), operating system, version information and system configuration information, device and application identification numbers, browser type and version, hardware model internet service provider and/or mobile carrier, and internet protocol (ip) address (or proxy server) if you are using our application(s), we may also collect information about the phone network associated with your mobile device, your mobile device's operating system or platform, the type of mobile device you use, your mobile device's unique device id, and information about the features of our application(s) you accessed push notifications we may request to send you push notifications regarding your account or certain features of the application(s) if you wish to opt out from receiving these types of communications, you may turn them off in your device's settings this information is primarily needed to maintain the security and operation of our application(s), for troubleshooting, and for our internal analytics and reporting purposes all personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information information automatically collected in short some information, such as your internet protocol (ip) address and/or browser and device characteristics, is collected automatically when you visit our services we automatically collect certain information when you visit, use, or navigate the services this information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your ip address, browser and device characteristics, operating system, language preferences, referring urls, device name, country, location, information about how and when you use our services, and other technical information this information is primarily needed to maintain the security and operation of our services, and for our internal analytics and reporting purposes like many businesses, we also collect information through cookies and similar technologies the information we collect includes log and usage data log and usage data is service related, diagnostic, usage, and performance information our servers automatically collect when you access or use our services and which we record in log files depending on how you interact with us, this log data may include your ip address, device information, browser type, and settings and information about your activity in the services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called "crash dumps" ), and hardware settings) device data we collect device data such as information about your computer, phone, tablet, or other device you use to access the services depending on the device used, this device data may include information such as your ip address (or proxy server), device and application identification numbers, location, browser type, hardware model, internet service provider and/or mobile carrier, operating system, and system configuration information location data we collect location data such as information about your device's location, which can be either precise or imprecise how much information we collect depends on the type and settings of the device you use to access the services for example, we may use gps and other technologies to collect geolocation data that tells us your current location (based on your ip address) you can opt out of allowing us to collect this information either by refusing access to the information or by disabling your location setting on your device however, if you choose to opt out, you may not be able to use certain aspects of the services how do we process your information? in short we process your information to provide, improve, and administer our services, communicate with you, for security and fraud prevention, and to comply with law we may also process your information for other purposes with your consent we process your personal information for a variety of reasons, depending on how you interact with our services, including to facilitate account creation and authentication and otherwise manage user accounts we may process your information so you can create and log in to your account, as well as keep your account in working order to deliver and facilitate delivery of services to the user we may process your information to provide you with the requested service to respond to user inquiries/offer support to users we may process your information to respond to your inquiries and solve any potential issues you might have with the requested service to send administrative information to you we may process your information to send you details about our products and services, changes to our terms and policies, and other similar information to enable user to user communications we may process your information if you choose to use any of our offerings that allow for communication with another user to save or protect an individual's vital interest we may process your information when necessary to save or protect an individual's vital interest, such as to prevent harm what legal bases do we rely on to process your information? in short we only process your personal information when we believe it is necessary and we have a valid legal reason (i e legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests if you are located in the eu or uk, this section applies to you the general data protection regulation (gdpr) and uk gdpr require us to explain the valid legal bases we rely on in order to process your personal information as such, we may rely on the following legal bases to process your personal information consent we may process your information if you have given us permission (i e , consent) to use your personal information for a specific purpose you can withdraw your consent at any time learn more about withdrawing your consent performance of a contract we may process your personal information when we believe it is necessary to fulfill our contractual obligations to you, including providing our services or at your request prior to entering into a contract with you legal obligations we may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved vital interests we may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person if you are located in canada, this section applies to you we may process your information if you have given us specific permission (i e , express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i e , implied consent) you can withdraw your consent at any time in some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example if collection is clearly in the interests of an individual and consent cannot be obtained in a timely way for investigations and fraud detection and prevention for business transactions provided certain conditions are met if it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim for identifying injured, ill, or deceased persons and communicating with next of kin if we have reasonable grounds to believe an individual has been, is, or may be victim of financial abuse if it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of canada or a province if disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records if it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced if the collection is solely for journalistic, artistic, or literary purposes if the information is publicly available and is specified by the regulations when and with whom do we share your personal information? in short we may share information in specific situations described in this section and/or with the following third parties we may need to share your personal information in the following situations business transfers we may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company when we use google analytics we may share your information with google analytics to track and analyze the use of the services to opt out of being tracked by google analytics across the services, visit https //tools google com/dlpage/gaoptout https //tools google com/dlpage/gaoptout for more information on the privacy practices of google, please visit the google privacy & terms page https //policies google com/privacy when we use google maps platform apis we may share your information with certain google maps platform apis (e g , google maps api, places api) we obtain and store on your device ( "cache" ) your location you may revoke your consent anytime by contacting us at the contact details provided at the end of this document other users when you share personal information (for example, by posting comments, contributions, or other content to the services) or otherwise interact with public areas of the services, such personal information may be viewed by all users and may be publicly made available outside the services in perpetuity similarly, other users will be able to view descriptions of your activity, communicate with you within our services, and view your profile do we use cookies and other tracking technologies? in short we may use cookies and other tracking technologies to collect and store your information we may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information specific information about how we use such technologies and how you can refuse certain cookies is set out in our cookie notice is your information transferred internationally? in short we may transfer, store, and process your information in countries other than your own our servers are located in the united states if you are accessing our services from outside the united states , please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information (see " when and with whom do we share your personal information https //app archbee com/docs/sovkrnwq4pupopkxxfyfm/eornyw5 qeqgwzwkqqtta#cyrlz "), in the united states, and other countries if you are a resident in the european economic area (eea), united kingdom (uk), or switzerland, then these countries may not necessarily have data protection laws or other similar laws as comprehensive as those in your country however, we will take all necessary measures to protect your personal information in accordance with this privacy notice and applicable law european commission's standard contractual clauses we have implemented measures to protect your personal information, including by using the european commission's standard contractual clauses for transfers of personal information between our group companies and between us and our third party providers these clauses require all recipients to protect all personal information that they process originating from the eea or uk in accordance with european data protection laws and regulations our standard contractual clauses can be provided upon request we have implemented similar appropriate safeguards with our third party service providers and partners and further details can be provided upon request how long do we keep your information? in short we keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law we will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements) no purpose in this notice will require us keeping your personal information for longer than one (1) months past the termination of the user's account when we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible how do we keep your information safe? in short we aim to protect your personal information through a system of organizational and technical security measures we have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process however, despite our safeguards and efforts to secure your information, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information although we will do our best to protect your personal information, transmission of personal information to and from our services is at your own risk you should only access the services within a secure environment do we collect information from minors? in short we do not knowingly collect data from or market to children under 18 years of age we do not knowingly solicit data from or market to children under 18 years of age by using the services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the services if we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records if you become aware of any data we may have collected from children under age 18, please contact us at privacy\@ridealert co what are your privacy rights? in short in some regions, such as the european economic area (eea), united kingdom (uk), switzerland, and canada , you have rights that allow you greater access to and control over your personal information you may review, change, or terminate your account at any time in some regions (like the eea, uk, switzerland, and canada ), you have certain rights under applicable data protection laws these may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; (iv) if applicable, to data portability; and (v) not to be subject to automated decision making in certain circumstances, you may also have the right to object to the processing of your personal information you can make such a request by contacting us by using the contact details provided in the section " how can you contact us about this notice " below we will consider and act upon any request in accordance with applicable data protection laws if you are located in the eea or uk and you believe we are unlawfully processing your personal information, you also have the right to complain to your member state data protection authority https //ec europa eu/justice/data protection/bodies/authorities/index en htm or uk data protection authority https //ico org uk/make a complaint/data protection complaints/data protection complaints/ if you are located in switzerland, you may contact the federal data protection and information commissioner https //www edoeb admin ch/edoeb/en/home html withdrawing your consent if we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time you can withdraw your consent at any time by contacting us by using the contact details provided in the section " how can you contact us about this notice? " below however, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent account information if you would at any time like to review or change the information in your account or terminate your account, you can log in to your account settings and update your user account contact us using the contact information provided upon your request to terminate your account, we will deactivate or delete your account and information from our active databases however, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements if you have questions or comments about your privacy rights, you may email us at privacy\@ridealert co controls for do not track features most web browsers and some mobile operating systems and mobile applications include a do not track ( "dnt" ) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected at this stage no uniform technology standard for recognizing and implementing dnt signals has been finalized as such, we do not currently respond to dnt browser signals or any other mechanism that automatically communicates your choice not to be tracked online if a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice do united states residents have specific privacy rights? in short if you are a resident of california, colorado, connecticut, delaware, florida, indiana, iowa, kentucky, minnesota, montana, nebraska, new hampshire, new jersey, oregon, tennessee, texas, utah, or virginia, you may have the right to request access to and receive details about the personal information we maintain about you and how we have processed it, correct inaccuracies, get a copy of, or delete your personal information you may also have the right to withdraw your consent to our processing of your personal information these rights may be limited in some circumstances by applicable law more information is provided below what categories of personal information do we collect? we have collected the following categories of personal information in the past twelve (12) months category examples collected a identifiers contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, internet protocol address, email address, and account name yes b personal information as defined in the california customer records statute name, contact information, education, employment, employment history, and financial information yes c protected classification characteristics under state or federal law gender and date of birth no d commercial information transaction information, purchase history, financial details, and payment information no e biometric information fingerprints and voiceprints no f internet or other similar network activity browsing history, search history, online behavior , interest data, and interactions with our and other websites, applications, systems, and advertisements no g geolocation data device location yes h audio, electronic, visual, thermal, olfactory, or similar information images and audio, video or call recordings created in connection with our business activities no i professional or employment related information business contact details in order to provide you our services at a business level or job title, work history, and professional qualifications if you apply for a job with us no j education information student records and directory information no k inferences drawn from collected personal information inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual's preferences and characteristics no l sensitive personal information no we will use and retain the collected personal information as needed to provide the services or for category a as long as the user has an account with us category b as long as the user has an account with us category g as long as the user has an account with us we may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of receiving help through our customer support channels; participation in customer surveys or contests; and facilitation in the delivery of our services and to respond to your inquiries how do we use and share your personal information? learn about how we use your personal information in the section, " how do we process your information? " will your information be shared with anyone else? we may disclose your personal information with our service providers pursuant to a written contract between us and each service provider learn more about how we disclose personal information to in the section, " when and with whom do we share your personal information? https //app archbee com/docs/sovkrnwq4pupopkxxfyfm/eornyw5 qeqgwzwkqqtta#cyrlz " we may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration this is not considered to be "selling" of your personal information we have not disclosed, sold, or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months we will not sell or share personal information in the future belonging to website visitors, users, and other consumers your rights you have rights under certain us state data protection laws however, these rights are not absolute, and in certain cases, we may decline your request as permitted by law these rights include right to know whether or not we are processing your personal data right to access your personal data right to correct inaccuracies in your personal data right to request the deletion of your personal data right to obtain a copy of the personal data you previously shared with us right to non discrimination for exercising your rights right to opt out of the processing of your personal data if it is used for targeted advertising (or sharing as defined under california’s privacy law), the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects ("profiling") depending upon the state where you live, you may also have the following rights right to access the categories of personal data being processed (as permitted by applicable law, including minnesota’s privacy law) right to obtain a list of the categories of third parties to which we have disclosed personal data (as permitted by applicable law, including california's and delaware's privacy law) right to obtain a list of specific third parties to which we have disclosed personal data (as permitted by applicable law, including minnesota's and oregon's privacy law) right to review, understand, question, and correct how personal data has been profiled (as permitted by applicable law, including minnesota’s privacy law) right to limit use and disclosure of sensitive personal data (as permitted by applicable law, including california’s privacy law) right to opt out of the collection of sensitive data and personal data collected through the operation of a voice or facial recognition feature (as permitted by applicable law, including florida’s privacy law) how to exercise your rights to exercise these rights, you can contact us by submitting a data subject access request, by emailing us at privacy\@ridealert co mailto\ privacy\@ridealert co , or by referring to the contact details at the bottom of this document under certain us state data protection laws, you can designate an authorized agent to make a request on your behalf we may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with applicable laws request verification upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system we will only use personal information provided in your request to verify your identity or authority to make the request however, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud prevention purposes if you submit the request through an authorized agent, we may need to collect additional information to verify your identity before processing your request and the agent will need to provide a written and signed permission from you to submit such request on your behalf appeals under certain us state data protection laws, if we decline to take action regarding your request, you may appeal our decision by emailing us at privacy\@ridealert co mailto\ privacy\@ridealert co we will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions if your appeal is denied, you may submit a complaint to your state attorney general california "shine the light" law california civil code section 1798 83, also known as the "shine the light" law, permits our users who are california residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year if you are a california resident and would like to make such a request, please submit your request in writing to us by using the contact details provided in the section "how can you contact us about this notice?" how is my strava data accessed and stored? when you choose to connect your ride alert account with strava, you grant permission to access certain personal information using the strava api this information is provided by the strava "read" scope and limited to public profile data, in particular, your name, locality, bio and profile photo url you have the option to choose this data as your ride alert public profile, or provide your own values we also record your strava id number and access token for the purpose of accessing your strava public profile data via the strava api you may at any time disconnect your strava account in ride alert from the settings screen, which deletes all stored strava data associated with your account strava may monitor and collect certain api usage data and information when you have connected your account as provided in section 2(j) of the strava api agreement do we make updates to this notice? in short yes, we will update this notice as necessary to stay compliant with relevant laws we may update this privacy notice from time to time the updated version will be indicated by an updated "revised" date and the updated version will be effective as soon as it is accessible if we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification we encourage you to review this privacy notice frequently to be informed of how we are protecting your information how can you contact us about this notice? if you have questions or comments about this notice, you may email us at privacy\@ridealert co or contact us by post at bitscheme llc 3030 northwest expressway ste 200b oklahoma city, ok 73112 united states how can you review, update or delete the data we collect from you? based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it to request to review, update, or delete your personal information, please visit support\@ridealert co this privacy policy was created using termly's privacy policy generator https //termly io/products/privacy policy generator/