FAQ

frequntly asked questions how much does it cost? ride alert is free and does not utilize ads do i need to register? nope! all you need to start using ride alert is your strava account we hate passwords, too 😎 where are all of my activities? you can view all of your upcoming and past activities from the profile screen by tapping on the nav bar menu icon in the upper left corner why does my profile show my initials instead of my strava photo? your strava photo is most likely out of sync see below to update your photo i changed some of my strava profile details how do i sync the changes back to ride alert? your strava profile data is maintained at strava | running, cycling & hiking app train, track & share http //strava com/ if you make changes to your photo, name, city, state or bio, go to profile in ride alert and tap the refresh icon on your photo to synchronize how do i to copy an activity from an existing one? from the ride details, tap the \[ ] button in the nav bar, then copy the new ride is set one week out and ready to edit if you copied a private ride, your invitation list is copied too how do i cancel or delete an activity i created? from the main activity feed (or your profile), swipe left on the activity and tap cancel or delete canceling an activity marks it as canceled and will notify anyone who had previously joined up or commented deleting a ride removes it completely how do i block a user? blocking a user prevents them from accessing the activities you organize or join from the nav bar menu, go to settings | account | blocked accounts users you add in blocked accounts will not be able to view or search for your upcoming or past organized activities see which activities you have joined add you as a favorite chat on or join public activities you organize, including those that may have been accessed with a shared link receive push notifications triggered by your actions, such as creating, changing, canceling or deleting your activities, joining another user’s activities or chatting on an activity invite you to their private activities (they receive a message indicating you have blocked them) how do i report abusive or inappropriate behavior by another user? tap on a user’s avatar image to navigate to their profile, then tap the \[…] icon to submit your report what kind of personal data does the app collect? we strive to make ride alert noninvasive and hassle free, only storing the information provided to us in your profile after you connect with strava if you choose to enable location services, your device location is stored each time you open or restore the app see our privacy policy https //ridealert co/privacy for more information i get too many push notifications how can i reduce or disable them? you can privately mute individual users by accessing the app settings | notifications screen or tapping the mute button in when viewing the user’s profile to completely disable all notifications, follow the instructions for your ios or android device what are the different types of activity privacy? public public activities appear in the main feed and can be viewed, joined and discussed by everyone private private activities do not appear in the main feed and are only visible to you and those you invite link link activities do not appear in the main feed and can only be accessed by users with a shared link what are favorites and i how do i use them? favorites are similar to following a user, but only you can view and manage your favorites list anytime one of your favorites posts or joins a public or link activity, you’ll receive a push notification with the details this behavior can be disabled in settings | notifications how do i paste a route link from another cycling app into the activity notes? tap routes at bottom, tap the more button next to the route, share, copy tap profile at bottom, scroll to bottom, tap routes, tap share button on route map, copy tap the more button at bottom, then courses, then select course, tap blue options button on map, share, copy how do i logout and login as a different user on android? for android devices you must logout of strava using your primary web browser (chrome by default)